Privacy & Data Protection

The data controller is:

Adriana Costa de Almeida, trading as Cura Holistic Therapy

Cura Holistic Therapy 18B High Street Llandaff Cardiff CF5 2DZ

Email: [email protected]

Telephone: 07414 794 119

We may collect information such as your name, telephone number, email address, appointment details, payment records and communications with Cura.

When you receive treatment, we may also collect information provided during your consultation, including relevant health information, allergies, medication, injuries, pregnancy information, treatment notes and treatment history.

We only aim to collect information that is relevant and necessary.

Health information is treated with particular care.

We collect relevant health information so that we can assess whether a treatment is suitable for you, identify precautions or contraindications and provide treatments as safely as possible.

Where explicit consent is required for processing health information, this will be requested as part of the client consultation process.

Cura may use WhatsApp and email for enquiries, appointments and other appropriate communications.

Please avoid sending unnecessary sensitive health information, payment-card security details, passwords or online-banking information through WhatsApp or ordinary email.

Detailed health information should normally be provided through the client consultation process.

Client information may be stored electronically and, where appropriate, securely within password-protected systems and cloud services such as Microsoft OneDrive.

Reasonable technical and organisational measures are used to protect personal information from unauthorised access, loss, misuse or disclosure.

Access to client consultation forms and treatment records is restricted to people who have a legitimate reason to access them.

Cura does not sell or rent your personal information.

Information may be shared only where necessary, for example with service providers that support the operation of the business, where you have asked us to share information, where required by law, or where another lawful reason applies.

Third-party services such as website, email, cloud-storage, messaging or payment providers may process information in accordance with their own privacy terms and applicable data protection requirements.

Personal information is kept only for as long as reasonably necessary.

Retention periods may vary depending on the type of information and applicable legal, accounting, insurance and professional requirements.

Records are reviewed periodically and information that is no longer required will be securely deleted or disposed of.

Our website may use cookies and similar technologies.

Essential cookies may be required for the website to operate. Where non-essential cookies require consent, visitors should be given the opportunity to accept or refuse them before they are used.

If you have concerns about how Cura Holistic Therapy handles your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

This Privacy Notice may be updated from time to time if our services, systems or legal requirements change.

The most recent version will be displayed on this website together with the date it was last updated.